Add a user with a key card

The first step is to login into the Entryfy system; please check out other articles under Quick Help for Administrators.

Create a new user with a key card

The first step is to press the Create User button to open the user creation form. 

The New user window opens. This window consists of several sections:

• General - For entering a user's details, first name, last name, role, and email are required here.
• Pincode - You define a user's Pincode; if not, the system will generate one.
• Keycard - You can specify a keycard upon creation. 
• Accesses - You can assign a user to accesses upon creation. 

Under Keycard, you'll need to enter three keycards parameters:

• Value - Card hex - standard keycard parameter.
• Number - Card number - common keycard parameter.
• Label - Card name - the designation that the user will see in the mobile application.

While card numbers may (or may not) be printed on the card itself, card hex can only be extracted via a card reader - you can connect such a device to your computer via USB. 

Double-check if the Card hex and Card number are correct. If there is a mistake, the user will not be able to open a door.

Please read the keycard at least twice against the reader to verify that you get the same values. If you get different values every time you tap your card to your USB reader, the card is incompatible with Entryfy.

Before you Save the user, you may also need to add the user to an Access. If you choose not to assign a user to an Access upon creation, you might have to assign the key card to the doors after adding them to accesses.

Assign Keycard

With the user-created keycard, you must assign the keycard to the required doors. Click on the user's email address from the user list.

You'll see detailed information about the user, including the user's Accesses, Access logs, Audit logs, Credentials, Keycards, and Permissions. Read more on these tabs below. 

Click on the Keycards tab.

You'll see the keycard you've just registered. Click the pen symbol.

Then, you'll see a list of sites in your organization. Click on the Site you need to expand the block. Read more about Sites in the Security devices article. 

In the expanded block, you'll see a tree containing the Site, all the Sections that belong to the Site, all the Door controllers that belong to the Sections, and all the Doors that belong to the Door controllers. 

Select what exactly you want the given keycard to open and click Save.